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M&S apologises over trans employee in bra department

SCOTLAND, AUG 7 – Marks & Spencer apologized after a transgender employee offered help to a 14-year-old girl in the lingerie section, prompting calls for policy changes to protect young customers.

  • Marks and Spencer apologized after a trans employee approached a 14-year-old girl in the lingerie section, causing discomfort to the girl and her mother.
  • M&S issued an apology stating, "We deeply regret the distress your daughter felt during her visit to our store," acknowledging the employee's improper approach.
  • The mother criticized M&S for its trans policy, which allows staff to self-identify and work in all store areas, calling it "completely inappropriate" for her daughter to be approached by a biological male.
  • J.K. Rowling publicly supported a boycott of M&S if the store maintains its policy on trans staff in female areas, stating, "It's time for women to vote with their wallets.
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The Telegraph broke the news in London, United Kingdom on Monday, August 4, 2025.
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