US EditionThree Dead in Australia After Optus Glitch Disrupts Emergency Calls
A firewall upgrade failure disrupted 600 emergency calls across three Australian states, leading to three deaths and sparking a government investigation into Optus's response.
- Three people died in Australia after a technical failure at Optus disrupted emergency call services, which affected about 600 customers in South Australia, Western Australia, and the Northern Territory.
- Optus CEO Stephen Rue confirmed that the malfunction occurred during a network upgrade on Thursday.
- Welfare checks by authorities revealed that calls to the emergency number were not connected, leading to the deaths.
- South Australian Premier Peter Malinauskas announced a thorough investigation into Optus' conduct regarding the incident.
122 Articles
122 Articles
Three Dead, Including Infant, After Optus Emergency Call Failure
An eight-week-old baby is among three people confirmed dead as a result of an outage of the triple-zero (000) emergency network affecting up to 600 households in South Australia, Western Australia, and the Northern Territory. Australia’s second-largest telco, Optus, admitted responsibility at a press conference late on Sept. 19, saying a network upgrade had gone wrong, but gave few details. Chief Executive Stephen Rue said it was not clear why o…
‘Let Australians down’: Telco outage leaves three dead, triggers govt probe and public backlash
SYDNEY, Sept 20 — The Australian government said today that telco firm Optus “let Australians down” after three people died during a network outage that prevented calls to emergency services.The outage impacted 600 people across South Australia, Western Australia and the Northern Territory shortly after midnight on Thursday evening for 13 hours.Authorities said they were not informed of the incident or deaths until late yesterday.Communications …
About 600 residents from three regions of Australia were affected, last night, by a panic on a phone network that lasted at least ten hours, according to AFP, quoted by Agerpres. The Australian government...
Four deaths in Australia blamed on emergency call system crash
SYDNEY - Optus, Australia’s second-largest telecom operator, has pledged to cooperate with official investigations after four people died following a technical failure that disrupted emergency call services for 13 hours.
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