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Santander Online Banking Outage Leaves Customers Unable to Log On
Downdetector said 3,449 customers reported problems at the peak, and Santander said some users could not access card payments, ATMs, call centres or online chat.
- On Friday, September 25, 2026, Santander confirmed a nationwide service outage leaving customers unable to access mobile apps, online banking, telephone support, or chat channels.
- According to Down Detector, technical issues began around 11:30 am, affecting users nationwide; the website service is now back online, but customers struggle to log in to the mobile app.
- At the peak of the outage, 3,449 people were affected, with 980 still impacted as of 12:50 pm, leaving customers unable to pay for goods or withdraw cash.
- Santander issued an apology, stating teams are "working hard" to resolve the technical failure, though the bank provided no timeline for full service restoration.
- Frustrated account holders turned to social media to voice concerns about being locked out of their finances, with one user complaining the website requires app verification while the app remains down.
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Santander app goes down: What to do if outage costs you money
Santander customers have been locked out of their accounts after a major outage hit the bank's app and online services across the UK on Friday.Problems began at around 11.30 a.m., with customers reporting they couldn't log into mobile or...
·Karachi, Pakistan
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Santander 'very sorry' after ANOTHER banking app outage leaves customers unable to access money
A major bank has been hit by another banking app outage in a further blow to customers attempting to access their finances.Thousands of Santander customers were unable to access their online banking services via their phone around midday this morning.Some 700 customers are currently experiencing issues , down from 3,620 around 11.45 am, according to Downdetector.A spokesperson for Santander said: “We’re aware that some customers are currently ex…
·London, United Kingdom
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The IndependentReposted by 
The Independent (US)
The Independent (US)Santander customers unable to access money as banking services go down
·London, United Kingdom
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Coverage Details
Total News Sources10
Leaning Left3Leaning Right3Center3Last UpdatedBias Distribution34% Left, 33% Center, 33% Right
Bias Distribution
- 34% of the sources lean Left, 33% of the sources are Center, 33% of the sources lean Right
34% Left
L 34%
C 33%
R 33%
Factuality
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