US Edition11,000 Passengers Affected in Airline's Embarrassing Blunder
6 Articles
6 Articles
Flights cancelled due to seat cleaning must be compensated to passengers, even if the fault lies with a subcontractor. Finnair has said it will not pay standard compensation.
New Details: Finnair Explains The Embarassing Cleaning Blunder That Has Grounded Eight Airplanes
Finnair has provided new details about an embarrassing blunder that has grounded eight of its airplanes and stranded at least 11,000 passengers after over-zealous cleaners washed off a special fire-retardant coating applied to the material seat covers. Last week, the Helsinki-based carrier was forced to suddenly take the eight Airbus A321 single-aisle aircraft out of… The post New Details: Finnair Explains The Embarassing Cleaning Blunder That H…
Finnair flight cancellations due to seat cover water washing have caused a consumer law situation in which the company refuses to pay standard compensation to passengers. A representative of the Consumers' Federation wonders about the company's policy.
Finnair has had to cancel approximately 70 flights, which has caused changes to the travel plans of approximately 11,000 customers.
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