US Edition‘It was a shock’: Toronto business owner says customer used point of sale terminal to issue himself $2,000 refund
TORONTO, JUL 3 – Unauthorized refunds exploiting POS terminal flaws have cost Toronto businesses thousands, prompting calls for better security and vendor responsibility, officials said.
- Toronto’s Beaches neighbourhood and Queen Street East area faced a wave of thefts where scammers used point of sale terminals to issue unauthorized refunds over recent weeks.
- These thefts occurred because POS terminals often come with default settings and passcodes that businesses overlook changing, leaving machines vulnerable to exploitation.
- Notable incidents include a customer refunding himself $2,000 at Souvlaki Hut and a scammer taking $4,900 from Pippins Tea, with both owners expressing shock and calling for stronger terminal protections.
- Officials urged business owners to protect their terminals by changing PIN codes regularly, locking devices when unattended, and setting refund limits, with Moneris refunding $4,900 to Pippins Tea and aiding security updates.
- This surge in fraud highlights the need for vendors to improve default security measures and for businesses to adopt proactive safeguarding to prevent future losses on POS systems.
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‘It was a shock’: Toronto business owner says customer used point of sale terminal to issue himself $2,000 refund
Thousands of dollars have been taken from businesses on Queen Street East in Toronto over the past few weeks as thieves use the very machine the businesses use to accept money from customers to rob them.
·Canada
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