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Their Son Attempted Suicide. Insurance Denied His Mental Health Treatment Anyway

The Benz-Bushling family faced insurance denials claiming less restrictive care was sufficient, leading to costly appeals and out-of-pocket payments for their son’s necessary residential treatment.

  • Johnathan Benz-Bushling, a 16-year-old from Michigan, attempted suicide in February and entered residential treatment at Newport Academy in Washington.
  • Doctors recommended nine weeks of residential care, but five days after admission, the insurer denied coverage as not medically necessary, triggering a costly insurance battle.
  • The Benz-Bushlings appealed Quantum Health's denial three times with a 270-page document detailing Johnathan's long mental health struggles, but AllMed upheld the denial citing his progress and lack of suicidal ideation.
  • To cover treatment costs, the couple took a $25,000 high-interest loan, sold rare Stephen King collectibles, and Misty quit her job to provide full-time care, stating 'the sacrifice was worth it.'
  • Following treatment, Johnathan has shown significant progress in his mental well-being, but ongoing insurance disputes and financial challenges underscore the difficulties families face when seeking expensive pediatric mental health care.
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NBC LANBC LA
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Their son was ‘too unstable to function outside of hospital.’ Insurance denied his mental health treatment anyway

After a suicide attempt, doctors told the Benz-Bushlings their son needed residential mental health treatment. Their insurance said that level of care was...

·Los Angeles, United States
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  • 91% of the sources lean Left
91% Left

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NBC LA broke the news in Los Angeles, United States on Thursday, September 25, 2025.
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