The Verizon outage fallout continues: FCC opens direct line for your complaints

The Verizon outage fallout continues: FCC opens direct line for your complaints

As part of its official investigation, the FCC has set up a special email address for customer reports.

FCC Seeks Broad Comment on Jan. 14 Verizon Outage

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Verizon Outage Prompts FCC to Collect Customer Complaints

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FCC Opens Public Comment Period on Verizon’s Holiday Network Collapse: A Test Case for Carrier Accountability

The Federal Communications Commission has taken the unusual step of soliciting public input regarding Verizon’s widespread service disruption that left millions of customers without connectivity during the critical holiday shopping season. This move signals a potentially significant shift in how federal regulators approach telecommunications reliability and corporate accountability in an era where mobile connectivity has become essential infrast…

The FCC wants frustrated customers to snitch on Verizon after its massive outage

Credit: Edgar Cervantes / Android Authority TL;DR The FCC has launched an official investigation into Verizon’s nationwide outage. Regulators want specific, detailed accounts of failed calls, text issues, 911 access, and business impact from the public. You can submit your report until March 16, 2026. If you saw an SOS icon instead of your usual 5G bars last Wednesday, you probably felt cut off from the digital world. Verizon has since fixed th…