US EditionThe project of reform and revival that saved JAL
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The project of reform and revival that saved JAL
A major turning point came for JAL in 2010 when the airline filed for bankruptcy and subsequently announced a proposed rehabilitation plan that included a much needed IT system renewal. Since 1967, JAL used the JALCOM reservation and ticketing system, built using Assembler on an IBM mainframe. But these ran on extremely old operating systems, so it was only a matter of time before support for them would end. JAL’s outdated system eventually beca…
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