The overlooked power of conversation

What to say to a colleague after a difficult call

Following up after a traumatic incident can make all the difference. These practical conversation starters help you show empathy and provide support without making it awkward.

When tensions rise, the time might be right for a ‘rumble’

Perhaps the most common desirable outcome I hear while coaching clients is to learn how to better navigate difficult conversations. It is understandable. Conflict can feel incredibly uncomfortable, destabilizing, and even threatening. Our emotions get triggered, our words mangled, and our demeanor disheveled. We don’t feel in control in an atmosphere that is charged. That can lead to feeling exposed in a way that triggers a need to protect ourse…

Start Having Courageous Conversations about Refugee Rights

We are not talking about refugee rights enough. Maybe we feel overwhelmed. Maybe we fear how people will respond. But if we’re to build a kinder and fairer world, then we need to get talking. It’s been shown that just a single ten minute long conversation encouraging actively taking the perspective of others can markedly reduce prejudice for at least 3 months. So one of the best tools we have for change is free and accessible to everyone. Fill i…

The overlooked power of conversation

In an age where conflicts turn into lawsuits, friendships dissolve over text messages, and families drift apart due to unspoken grievances, it seems we have forgotten the most powerful tool at our disposal: a conversation. Today, people prefer...