Sixt promised to reimburse me $385 for these tires. Where's the money?

Sixt promised to reimburse me $385 for these tires. Where's the money?

I rented a car from Sixt in Texas recently. While driving in Big Bend National Park, I got two flat tires and had to replace them. Sixt told me they would reimburse me $385 for the new tires. I sent them receipts and my bank information. They emailed back saying the wire transfer had been processed and I should receive the money in 3 to 15 business days. More than a month later, I still hadn’t rec...