Baggage Mishandling Rate Improves by 26% in Europe’s Airports
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SITA’s 2025 Baggage IT Insights: An overview
Yesterday, SITA released its 2025 Baggage IT Insights report. The overarching message is: “handling more, mishandling less.” In figures this means that although global air traffic was up 8.2 per cent, the mishandling rate fell from 6.9 per 1,000 passengers to 6.3. However, with mishandled baggage still costing airlines an average of $5 billion every year, it is imperative the industry brings this number down further still. Here is an overview of…
According to the new report "SITA Baggage IT Insights 2025", airports and airlines in Europe reduced the rate of misguided baggage to 12.3 per 1,000 passengers in 2024. In 2022, this rate was still 15.7.
The nightmare of an air trip: the baggage is not there. In Europe, the problem is bigger than elsewhere.
One of the biggest annoyances of air travel is when checked baggage is delayed or damaged, and in Europe, according to a Sita report, this problem is significantly greater than in other regions.
Baggage mishandling rate improves by 26% in Europe’s airports
According to the newly released SITA 2025 Baggage IT Insights report, Europe reduced its mishandling rate to 12.3 bags per 1,000 passengers in 2024, marking a 26% improvement compared with 2007 and an impressive recovery from 15.7 in 2022. The SITA 2025 Baggage IT Insights report reflects the views and data of 280 airlines and IATA passenger traffic data. SITA applies a weighting system, based on IATA passenger traffic statistics, to its WorldTr…
While global air transport reached a historic high in 2024, Europe was able to significantly reduce its misguided baggage rate - as the new SITA report shows.
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