US EditionSCOM Helpline Failure Leaves Users Cut Off from PTA Support
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SCOM Helpline Failure Leaves Users Cut Off from PTA Support
The Pakistan Telecommunication Authority (PTA) has flagged a critical SCOM helpline issue that prevented all of its subscribers from reaching the regulator’s main complaint number, 0800‑55055. According to the PTA’s Q1 2025 Customer Service Performance Survey Report, every attempt by SCOM users to dial the number resulted in failed connections, indicating a 0% success rate. In contrast, subscribers on Jazz, Telenor, Zong, and Ufone networks repo…
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