Reddit User Shares Frustrating Experience With Zomato's AI Customer Service: "Started To Hate It"

Reddit User Shares Frustrating Experience With Zomato's AI Customer Service: "Started To Hate It"

A Reddit post about an "irritating" interaction with Zomato's AI chatbot has received a lot of interest online. The user wanted to connect with a human agent to resolve a simple problem.

Customer Exposes Company For Delivering 350g Instead Of 500g Meal, Zomato and EatSure respond

India’s booming food delivery sector thrives on convenience and trust. Over the years, Zomato, one of the country’s largest food delivery platforms, has introduced features like hygiene ratings, calorie counts, and preparation time details to enhance transparency. Yet, when it comes to the actual quantity of food delivered, customers often find themselves questioning if they’re really getting what they paid for. Recently, one such incident has r…