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Q&A | How to introduce AI to customer service centers?··· Alorica CEO talks about realistic strategies

Summary by CIO
Alorica, a customer experience solutions company with Fortune 500 companies as its customers, is leading the AI innovation in the customer service field. It has developed solutions that directly address the needs of its customers while simultaneously enhancing the capabilities of its advisors. Based on its global business foundation, Alorica is changing the way companies connect with their customers using AI. Mike Clifton, who joined the company…
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CIO broke the news in on Monday, April 21, 2025.
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