US EditionPublic service reform to be aided by digitalisation and the power of AI, says minister in new strategy
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Public service reform to be aided by digitalisation and the power of AI, says minister in new strategy
Public service reform in Scotland will increasingly be aided by the digitalisation of services and the power of artificial intelligence, according to a new government strategy document. Ministers have committed to 25 per cent of all government services being administered via a digital mailbox service by 2030 with the aim of saving at least £100 million-a-year in correspondence costs. The ScotAccount service, which is currently seeing 9,000 new i…
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