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After Airbus issue, DOT says airlines don’t have to cover passenger expenses amid aircraft recalls
The U.S. Department of Transportation exempts airlines from covering passenger meals and hotels for aircraft recalls affecting about 6,000 planes, though refunds are still required.
- The U.S. Department of Transportation said airlines do not have to cover passenger expenses like meals or hotels when flight cancellations or long delays are caused by aircraft recalls.
- The guidance comes after disruptions during the Thanksgiving travel period when airlines had to perform safety inspections and software updates on Airbus' A320 aircraft family due to a potential issue that may have contributed to a JetBlue plane's sudden altitude drop.
- While airlines must provide full refunds for cancellations, they are not required to compensate for lodging or meals even when a disruption is the airline's fault, according to the DOT guidance.
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Associated Press News+60 Reposted by 60 other sources
After Airbus issue, DOT says airlines don't have to cover passenger expenses amid aircraft recalls
The U.S. Department of Transportation has issued new guidance stating airlines don't have to cover passenger expenses like meals or lodging when a flight is canceled or significantly delayed by an aircraft recall.
·United States
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Passengers Left On Their Own: DOT Says Airlines Don’t Owe Hotels Or Meals After Mass Aircraft Recalls
Airline passengers, be aware: The Department of Transportation (DOT) has ruled that U.S. airlines do not have to honor their own customer service commitments if a flight is canceled or delayed due to an aircraft recall. The decision comes after airlines pressed the DOT on whether its consumer protection division would use its powers to… The post Passengers Left On Their Own: DOT Says Airlines Don’t Owe Hotels Or Meals After Mass Aircraft Recalls…
Coverage Details
Total News Sources62
Leaning Left10Leaning Right3Center44Last UpdatedBias Distribution77% Center
Bias Distribution
- 77% of the sources are Center
77% Center
L 18%
C 77%
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