US EditionOptimum Collaborates with Cresta to Further Transform Its Customer Experience with Artificial Intelligence
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Optimum Collaborates with Cresta to Further Transform Its Customer Experience with AI - Directors Club News
Cresta, the leading contact centre AI platform for human and AI agents, announced that Optimum, one of the largest broadband communications and video services providers in the United States, will be deploying Cresta’s generative AI-powered solutions at scale to enhance its customer experience and drive efficient revenue growth. Optimum will begin implementation with Cresta Conversation … Continue reading Optimum Collaborates with Cresta to Furth…
Optimum Collaborates with Cresta to Further Transform Its Customer Experience with Artificial Intelligence
Cresta will help Optimum improve sales conversion rates, accelerate efficient revenue growth, and empower their agents with the use of Generative AI Cresta, the leading contact center artificial intelligence (AI) platform for human and AI agents, announced that Optimum, one of the largest broadband communications and video services providers in the United States, will be deploying Cresta’s generative AI-powered solutions at scale to enhance its …
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