Op-ed: What the MTA won’t tell you about the Queens Bus Network Redesign – QNS

Queens bus riders navigate a redesign — and an accompanying information gap - Epicenter NYC

The first phase of the Queens bus network redesign — a project to modernize 124 total bus routes in New York City’s largest borough by land area — has a week under its belt.  The MTA has said its priority is to ensure customers are aware of the changes to bus routes and stops. To that end, the agency reports it held 250 public events, many of which were coordinated with community boards. Starting June 16, it also deployed MTA employees in high-t…

Op-ed: What the MTA won’t tell you about the Queens Bus Network Redesign – QNS

Jul. 9, 2025 By Jack Nierenberg This op-ed is a response to a July 6 commentary published in amNewYork by New York City Transit President Demetrius Crichlow regarding the rollout of the Queens Bus Network Redesign.   MTA New York City Transit President Demetrius Crichlow demonstrates a lack of proper understanding of the chaos, confusion and hardship that everyday bus riders and bus drivers have actually been experiencing since Phase 1 of the Qu…