US EditionOnline travel agent eDreams fined $10.7 million by Italy's competition watchdog
- EDreams has been fined €9 million by Italy's competition authority for its misleading subscription-based travel program called eDreams Prime, which misrepresented discount prices to consumers.
- Ryanair criticized the practices of eDreams, claiming they expose consumers to overcharging through undisclosed fees, and urged regulators for stricter actions.
- The Italian Competition Authority found that prime users often see higher prices than non-subscribers, which confirms similar findings of misleading practices in Germany.
- An eDreams spokesperson stated that they are appealing the decision and believe their business model complies with EU law.
17 Articles
17 Articles
Online travel agent eDreams fined $10.7 million by Italy's competition watchdog
Spanish online travel agency group eDreams has been fined 9 million euros ($10.65 million) by Italy's competition authority (AGCM) over its promotion of membership subscriptions, the watchdog said on Wednesday.
Italian Antitrust fines eDreams nine million euros
The Antitrust Authority said Wednesday that it has fined online travel agency eDreams nine million euros for engaging in two separate unfair commercial practices involving visual and emotional persuasion in the digital environment through manipulative tech... (ANSA)
According to the Authority, the online travel platform would have urged users to join the Prime subscription aggressively and without clarity
The Authority has established that companies, when offering flights and stays via website and app, have resorted to misleading assumptions and undue conditioning techniques, including manipulative strategies
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