New legal right to speak to a human for finance consumers

New law gives consumers right to speak to human instead of chatbot

New rules are coming into effect giving someone the legal right to request a human spokesperson, rather than a chatbot, when shopping over the phone

Consumers can request to speak to human instead of chatbot under new financial services rules

There will also be new restrictions on marketing practices designed to influence or pressure purchasing decisions.

Irish consumers buying financial products can insist on speaking to a human under new rules

The measures, which are to be signed into law, will give consumers stronger protections

You now have a new legal right to speak to a human when buying financial products

From today, Irish consumers can refuse to deal with AI chatbots when buying financial products or services

New rules for consumers purchasing financial services on speaking to real people

A new EU directive that will cut out the bots and give more power to consumers will be signed into Irish law

New legal right to speak to a human for finance consumers

New rules to be signed into law today will give consumers the legal right to speak to a person instead of an AI chatbot when buying financial products or services either online or over the phone.