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my coworker started hitting herself during a meltdown

Summary by Ask a Manager
A reader writes: One of my coworkers, “Shannon,” has very poorly managed anxiety and depression. She clearly hates 90% of her job duties. She shines at 10%, but her repeatedly dropping the ball on the other 90% is causing all of her coworkers serious problems, and customers have made a lot of comments about her grumpy, unhelpful, hostile attitude. Last week, she had one of her weekly breakdowns before she was supposed to lead a program (a core j…
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Ask a Manager broke the news in on Monday, July 14, 2025.
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