US EditionMetro's CEO Apologizes for Signal Problems and Delays, and Promises Better Service
Summary by The Washington Hispanic
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Metro’s CEO and CEO Randy Clarke apologized to users after Wednesday’s chaos on the Red Line. Several passengers were trapped for about two hours due to a signaling problem. Some users, via the X platform, requested reimbursements to Metro. “I had to stop for changes in the signal every certain time, so instead of taking an hour, it took me an hour and a half,” said José Flack, who travels daily from Silver Spring to Metro Center. Metro reported…
·Washington, United States
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