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‘It was inappropriately drafted,’ Metrolinx bans AI from social media replies after GO Transit tweet sparks concern - NOW Toronto

Summary by NOW Magazine
Metrolinx is clarifying how customer queries are handled on its GO Transit social media accounts after a recent response—generated using artificial intelligence—drew some criticism.

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‘It was inappropriately drafted,’ Metrolinx bans AI from social media replies after GO Transit tweet sparks concern - NOW Toronto

Metrolinx is clarifying how customer queries are handled on its GO Transit social media accounts after a recent response—generated using artificial intelligence—drew some criticism.

·Canada
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NOW Magazine broke the news in Canada on Friday, July 11, 2025.
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