Island Health now posting estimated wait times at hospital emergency rooms
VANCOUVER ISLAND, BRITISH COLUMBIA, JUL 3 – Island Health’s new online tool shows estimated emergency department wait times with 90% accuracy to help patients plan care and reduce frustration, officials said.
- On July 3, Island Health launched a new webpage at islandhealth.ca/findcare posting estimated ER wait times for eight major hospitals.
- Amid longer-than-usual ER waits, Island Health launched online estimates in July 2025 after changing data sourcing in January to reduce patient frustration.
- Island Health calculates wait times using past eight-week encounter data, claiming 90% accuracy, but these are averages, not real-time figures.
- Island Health's new webpage provides patients with accessible estimated wait times and resource links, while efforts to hire more staff aim to reduce ER pressures.
- Following regional precedents, Island Health joins Vancouver Coastal Health and Alberta Health in posting estimated ER wait times online, based on historical data and transparency efforts in healthcare.
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Island Health now posting estimated wait times at hospital emergency rooms
Wait times calculated using data from recent weeks
Wait times at UHNBC among some of the best in the province
PRINCE GEORGE – The University Hospital of Northern BC ranks fourth in the province in terms of length of stay at three hours and 12 minutes in the emergency room. That’s from the moment someone enters the ER to the moment they leave. Our hospital also ranks fifth in terms of how long a patient waits to doctor, at one hour and 18 minutes, which is one hour and fifteen minutes from the point of registration. “The key to improving flow through the…
RESOURCE: Island Health ER wait-time tool
Residents of Saanich–Gulf Islands are now able to view estimated wait times at the 8 major Vancouver Island hospitals at the following link: https://islandhealth.ca/find-care?utm_source=times%20colonist&utm_campaign=times%20colonist%3A%20outbound&utm_medium=referral The post RESOURCE: Island Health ER wait-time tool appeared first on Elizabeth May.
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