US EditionHow to share negative feedback at a restaurant
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How to share negative feedback at a restaurant
Even in the best restaurants, mishaps can occur. While voicing concerns is part of upholding standards, how you complain can transform a sour moment into an opportunity for grace. ALSO READ: Durban-born medical student after Miss SA crown – ‘If I shake the room, so be it’ Here’s how to navigate feedback at a restaurant with tact. Know your plate Understanding a dish’s nature is key. Take steak: ordering a ribeye but objecting to its marbling, o…
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