How tech companies break down data silos to make CX a company-wide priority

How tech companies break down data silos to make CX a company-wide priority

The blog post references our new e-guide, “The Tech Company’s Blueprint to Leveling-Up Customer Experience”. To access the free e-guide, click here.   Customer experience (CX) is too often seen as the responsibility of just one department—usually customer success, service, or experience teams. But the reality is that CX insights impact every part of a tech company, from product development to marketing to executive decision-making.  When custome…