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News from Alchemer

Your destination for news from Alchemer. See how Alchemer’s media bias impacts the breaking news stories of today.

In total, 9 have been published by Alchemer which Ground News has aggregated in the past 3 months.

The Ground News media bias check for Alchemer is . Scores are assigned by aggregating bias scores from Ad Fontes Media, Media Bias/Fact Check, and All Sides.

Alchemer’s factuality rating is Unknown. Ground News calculates this rating using a combination of the fact and reliability ratings from Ad Fontes Media and Media Bias/Fact Check.

Your destination for news from Alchemer. See how Alchemer’s media bias impacts the breaking news stories of today. In total, 9 have been published by Alchemer which Ground News has aggregated in the past 3 months.

The Ground News media bias check for Alchemer is . Scores are assigned by aggregating bias scores from Ad Fontes Media, Media Bias/Fact Check, and All Sides. Alchemer’s factuality rating is Unknown. Ground News calculates this rating using a combination of the fact and reliability ratings from Ad Fontes Media and Media Bias/Fact Check.

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Top Alchemer News

THRIVE 35, the Downtown Greensboro Area Strategic Plan! Visioning Survey

Greensboro, North Carolina · Greensboro

THRIVE 35, the Downtown Greensboro Area Strategic Plan! Visioning Survey

THRIVE 35, the Downtown Greensboro Area Strategic Plan! Visioning Survey.See the Story

Alchemer names Ramesh Kandukuri as CTO

Louisville, Colorado · Louisville

Alchemer names Ramesh Kandukuri as CTO

Experienced technologist brings passion and expertise to leader in CX technology LOUISVILLE, Colorado, April 3, 2025: Alchemer, a global leader in customer feedback management and voice of customer technology, today announced Ramesh Kandukuri as the company’s new Chief Technology Officer, effective immediately. With more than 25 years of experience in the technology industry, Kandukuri has a successful history of building and leading engineering…See the Story

How tech companies break down data silos to make CX a company-wide priority

Technology · United States

How tech companies break down data silos to make CX a company-wide priority

The blog post references our new e-guide, “The Tech Company’s Blueprint to Leveling-Up Customer Experience”. To access the free e-guide, click here. Customer experience (CX) is too often seen as the responsibility of just one department—usually customer success, service, or experience teams. But the reality is that CX insights impact every part of a tech company, from product development to marketing to executive decision-making. When custome…See the Story

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Ireckonu and Althoff Hotels Join Forces to Revolutionize Luxury Hospitality Guest Experience across DACH & European Markets

Stock Markets · Germany

Ireckonu and Althoff Hotels Join Forces to Revolutionize Luxury Hospitality Guest Experience across DACH & European Markets

Ireckonu, a global leader in hospitality data management solutions, has announced a strategic partnership with Althoff Hotels, renowned for its prestigious five-star properties across Europe and the UK. This collaboration will enhance Althoff Hotels’ offerings across its 18 hotels and mark Ireckonu’s expansion into the DACH market.See the Story

5 ways non-profits can use feedback to push their mission forward

5 ways non-profits can use feedback to push their mission forward

For non-profits, every dollar and every decision counts. Maximizing impact while staying within budget requires organizations to listen closely to donors, volunteers, beneficiaries, and community members. The most successful non-profits use feedback to shape their programs, improve operations, and build stronger relationships with each of those critical stakeholder groups. By adopting a feedback-driven approach, non-profits ensure that their i…See the Story

Using personalization to boost loyalty program engagement

United States · United States

Using personalization to boost loyalty program engagement

The following blog references the recent Forrester report, titled “Use Personalization to Activate Loyalty Program Value”. To access the full report, go here. Loyalty programs have long been a key strategy for businesses aiming to retain customers and encourage repeat engagement. Customers who participate in these programs tend to stay loyal longer and make more frequent purchases. However, with just about every brand running some sort of loya…See the Story

Consumers want to be heard – how omnichannel feedback helps you tune in

Consumers want to be heard – how omnichannel feedback helps you tune in

This post references out latest e-guide, “Customer Feedback is Everywhere: The Ultimate Guide to Omnichannel Feedback Collection”. You can read the full (and free) e-guide, here! Organizations that rely on a single-channel feedback approach may overlook valuable insights. These missing insights are crucial for understanding customer needs and expectations. Without a comprehensive view, businesses risk losing opportunities to improve customer sat…See the Story

5 steps to transform feedback into action with AI-powered CX

United States · United States

5 steps to transform feedback into action with AI-powered CX

This blog references our new e-guide, titled “The Complete Guide to CX Transformation”. You can download the free, comprehensive e-guide, here. At Alchemer, we’ve established that NPS surveys don’t tell the full story. Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. In this post we explore how to effectively incorporate open text analysis into your CX sur…See the Story

5 questions tech companies should ask before purchasing a CX platform

5 questions tech companies should ask before purchasing a CX platform

Think about a time you made the perfect purchase. You had a need, you did the research, asked the right questions, and your purchase filled your exact need. The stakes could be low, like the perfect order at a restaurant, or high like a new home or car. On the flip side, we’ve all made purchases that we regretted and didn’t fulfill our needs or expectations. The business world isn’t any different. Decision makers in the software and technolo…See the Story