Government mandates airlines to reserve 60% of seats free of charge
- Under DGCA instructions, the Ministry of Civil Aviation directed airlines to make at least 60% of seats on every flight available free of charge.
- Amid mounting complaints, the Ministry of Civil Aviation said the move follows reports of passengers charged extra for basic seat preferences and aims to curb ancillary fees and improve experience.
- Regulators limited seat-selection charges and directed airlines to seat passengers on the same PNR together, while airlines must standardize policies for pets, sports gear and musical instruments.
- Passengers will gain significantly greater access to free seating options, and the change is expected to bring more fairness and reduce passenger grievances in airline bookings.
- Within a broader passenger-first push, India, third-largest domestic aviation market, handles over five lakh passengers daily and promotes UDAN scheme, Yatri Cafés and airport free Wi‑Fi services.
27 Articles
27 Articles
Allocate 60 pc seats on any flight free of charge: Govt to airlines
New Delhi: In a bid to further enhance ease of air travel, the Ministry of Civil Aviation said on Wednesday that a minimum of 60 per cent of seats on any flight must be allocated free of charge to ensure fair access. In fresh directions issued through the Directorate General of Civil Aviation (DGCA) to further strengthen passenger convenience, transparency and uniformity of practices across airlines, the ministry said that passengers travelling …
Allocate 60% seats on flights free of selection charges, Centre tells airlines
The Union government on Wednesday directed airlines to allocate a minimum of 60% seats on every flight without seat selection charges to ensure fair access.The orders issued by the Ministry of Civil Aviation through the Directorate General of Civil Aviation also require that passengers travelling on the same Passenger Name Record be seated together “preferably in adjacent seats”.Additionally, airlines have been instructed to make the process of …
Air travel gets a flyer-first push: 60% free seats, families to sit together under new rules
DGCA passenger rights guidelines mandate airlines to keep 60% seats free, seat passengers on the same PNR together, and clearly publish policies on baggage, pets and traveller entitlements.
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