US EditionHow to Deal with Negative Online Reviews - The Edge, A Leader's Magazine
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How to Deal with Negative Online Reviews - The Edge, A Leader's Magazine
When you’re running a small business, negative online reviews can be detrimental, especially in the beginning. According to a survey conducted by BrightLocal, more than two-thirds of potential customers form their opinion of a business just after reading four reviews.Businesses are often terrified of ratings less than five stars. It’s important to understand that no matter how hard you try, it’s impossible to please everyone, so a negative revie…
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