US EditionFTC sues Uber, says company charged for Uber One without consent
- The Federal Trade Commission has sued Uber, claiming deceptive billing and cancellation practices related to its Uber One subscription service.
- According to the FTC, Uber makes it difficult for users to cancel their subscriptions, with complaints that some were charged after cancellation.
- FTC Chair Andrew Ferguson stated that Americans are frustrated with unwanted subscriptions that are hard to cancel, emphasizing the agency's focus on major tech companies.
- An Uber spokesperson expressed disappointment over the lawsuit but claimed their processes for subscription sign-up and cancellation are clear and compliant with laws.
101 Articles
101 Articles
Uber accused of deceiving its users
The US authorities filed a complaint on Monday against Uber, accusing the vehicle reservation platform with driver of misleading users with its promotional offers to its Uber One subscription service and even registering them without their consent.
Uber faces FTC lawsuit over unsolicited subscriptions to Uber One
The Federal Trade Commission is suing Uber, accusing the rideshare company of signing some users up for its paid membership program, Uber One, without their permission or knowledge and of deceptive billing and cancellation practices linked to the service. The FTC says Uber violated the FTC Act and the Restore Online Shoppers Confidence Act by deceiving users about its Uber One subscription option, making it difficult for customers to cancel the …
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