Exclusive: SaaS Unicorn Gupshup Fires 500 Employees

Gupshup lays off 200 employees amid second restructuring

Conversational AI platform, Gupshup has carried out another round of layoffs, letting go of nearly 200 employees earlier this month. This is the company’s second major restructuring exercise in five months, following the termination of around 300 employees in December 2024. In total, about 500 employees have been impacted by these workforce reductions. While Gupshup has not officially confirmed the exact number of employees laid off, sources, wh…

Gupshup Lays Off 500 Employees Amid Profit Push

AI platform Gupshup has axed close to 500 people over the past five months in what it claims is an effort to boost profitability and streamline operations. About 200 were cut off earlier this month, following a larger chop of 300 in December 2024. The rapidly growing company that achieved a unicorn valuation in 2021 stated that the restructuring was intended to eliminate redundant roles and improve operational efficiency. Gupshup maintained that…

Exclusive: SaaS Unicorn Gupshup Fires 500 Employees

Conversational AI unicorn Gupshup laid off around 200 employees in a restructuring exercise earlier this month, sources told Inc42. This was the second such exercise at Gupshup in five months. In December last year, the company fired about 300 employees from across departments. With the latest restructuring, it has laid off nearly 500 employees over the last few months, the sources added. The layoffs were aimed at improving the bottom line by re…