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Employees Won’t Trust AI If They Don’t Trust Their Leaders

Summary by hbr.org
AI adoption in the workplace is growing rapidly, but employees remain skeptical due to concerns over trust and benevolence—both in AI and in leadership. Sentiment around AI reflects broader confidence in leadership, as employees question how these tools will be used and whether they will serve their interests. To address this, organizations must build cognitive trust by ensuring AI is reliable, accurate, and transparent through regular audits an…

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hbr.org broke the news in on Friday, March 21, 2025.
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