DHL Group Welcomes New Teammates: HappyRobot’s AI agents...

DHL partners with HappyRobot to accelerate warehouse AI

DHL Group has announced a new partnership between its contract logistics division, DHL Supply Chain, and the Artificial Intelligence (AI) startup HappyRobot. DHL Supply Chain has already utilised HappyRobot’s AI [...] The post DHL partners with HappyRobot to accelerate warehouse AI appeared first on Robotics and Automation.

DHL Group welcomes new teammates: HappyRobot’s AI agents...

DHL Group said today that it plans to boost its operational efficiency and customer communications thanks to HappyRobot’s AI agents. Two key bullet points follow (emphasis in bold added): – “DHL Supply Chain deepens its partnership with HappyRobot to automate routine communication across global operations” – “Measurable impact in operations: More efficiency, sharper customer focus, and happier teams” (!!!) Specifically, DHL is accelerating its e…

DHL: we are now integrating AI agents to make processes even more efficient

DHL Group is continuing to drive forward its Group-wide strategy in the field of artificial intelligence (AI). As part of a new partnership between the contract logistics division DHL Supply Chain and the AI startup HappyRobot, the use of autonomously acting AI, so-called Agentic AI, is being expanded. The aim is to further improve customer service on the one hand and to bind employees more closely to the company through more attractive jobs on …