Cynthia Zwick: An advocate for utility customers

Cynthia Zwick: An advocate for utility customers

Cynthia Zwick runs the Residential Utility Consumer Office, a state agency that represents utility customers in rate cases at the Arizona Corporation Commission. She sat down with the Arizona Capitol Times to discuss her passion for consumer advocacy and her agency’s mission. Can you tell me about how you started in your career and how you ended up at RUCO? I moved to Arizona in 1980, which I think makes me a native now, and I began working for …