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Exposed at Scale: Why Contact Centers Are a Growing Target in 2025

Summary by No Jitter
On the heels of RSAC 2025, now is a good time to revisit the issues of contact center security: The race to modernize operations can create new points of vulnerability.
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No JitterNo Jitter

Exposed at Scale: Why Contact Centers Are a Growing Target in 2025

On the heels of RSAC 2025, now is a good time to revisit the issues of contact center security: The race to modernize operations can create new points of vulnerability.

Read Full Article
CMSWire.comCMSWire.com

Contact Center Automation: What It Is and Why It Matters

From self-service to sentiment analysis, this guide covers the benefits, challenges and top platforms in contact center automation.

Read Full Article
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CMSWire.com broke the news in on Thursday, May 22, 2025.
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