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Top No Jitter News

Zoom launches a cross application AI notetaker, AI avatars and more in its latest update

Artificial Intelligence · San Jose

Zoom launches a cross application AI notetaker, AI avatars and more in its latest update

Coverage: 2 sources

Zoom is launching new tools for its meeting and productivity platform including new AI avatars that would resemble users.See the Story

Five9 Launches Five9 Fusion for ServiceNow to Deliver Unified, AI-Powered Customer Service Experiences

Five9 Launches Five9 Fusion for ServiceNow to Deliver Unified, AI-Powered Customer Service Experiences

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI Five9, provider of the Intelligent CX Platform, announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a real-time AI transcription stream and a single routing engine to empower businesses to deliver faster, more personalized custo…See the Story

RingCentral Acquires CommunityWFM to Enhance AI-Driven Workforce Management in Contact Centers

Artificial Intelligence

RingCentral Acquires CommunityWFM to Enhance AI-Driven Workforce Management in Contact Centers

In a strategic move to bolster its AI-first workforce management capabilities, RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, has announced the acquisition of CommunityWFM. This acquisition signifies a pivotal enhancement in RingCentral's RingCX contact center platform, integrating advanced AI-driven workforce management functionalities to streamline operations and elevate the overall agent experience. Comm…See the Story

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