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Kroger overcharges customers for items marked as being on sale, Consumer Reports finds

  • Consumer Reports released a report on May 14, 2025, finding that Kroger stores across 14 states and D.C. Overcharged customers on sale items.
  • The inquiry was initiated following claims by Kroger employees in Colorado, who raised concerns about numerous inaccuracies in price labels during ongoing union contract discussions.
  • Secret shoppers inspected 26 Kroger-owned stores from March to May and found over 150 expired sale tags causing higher checkout prices on items like beef and coffee.
  • The average overcharge was $1.70 per item, with Kroger stating it conducts weekly price checks reviewing millions of items and calls any error unacceptable but denies widespread issues.
  • This report suggests that customers may unknowingly pay more at Kroger stores, reflecting ongoing pricing disputes similar to those at other major grocery chains.
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Spectrum News broke the news in United States on Wednesday, May 14, 2025.
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