Kroger overcharges customers for items marked as being on sale, Consumer Reports finds
- Consumer Reports released a report on May 14, 2025, finding that Kroger stores across 14 states and D.C. Overcharged customers on sale items.
- The inquiry was initiated following claims by Kroger employees in Colorado, who raised concerns about numerous inaccuracies in price labels during ongoing union contract discussions.
- Secret shoppers inspected 26 Kroger-owned stores from March to May and found over 150 expired sale tags causing higher checkout prices on items like beef and coffee.
- The average overcharge was $1.70 per item, with Kroger stating it conducts weekly price checks reviewing millions of items and calls any error unacceptable but denies widespread issues.
- This report suggests that customers may unknowingly pay more at Kroger stores, reflecting ongoing pricing disputes similar to those at other major grocery chains.
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Consumer Reports uncovers pricing mistakes at Kroger stores nationwide
If you shop at a Kroger-owned grocery store, you might want to check your receipt before leaving.Consumer Reports released findings indicating it found pricing errors at half of the locations studied. The report states that Kroger generally switches out sale tags on grocery shelves on Wednesdays, but some locations failed to update tags, prompting customers to pay the wrong price.Consumer Reports identified several items with incorrect prices, i…
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