US EditionConsulting Tip 11: Choose Your Ability to Work Against the Client's Expenses - Johanna Rothman
Summary by Johanna Rothman, Management Consultant
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Consulting Tip 11: Choose Your Ability to Work Against the Client's Expenses - Johanna Rothman
Tim, a fellow consultant, explained he'd taken a transatlantic flight to deliver a keynote at a conference. I asked, “How was the business class on that airline?” He said, “I don't know, I flew coach.” It was at least a nine-hour flight for him. Surprised, I asked, “Why?” “The conference told me they could not afford business-class airfare.” I did not understand why Tim chose to optimize the client's expenses over his well-being and ability to d…
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