Coldplay fan wins case against Ticketmaster over 'terrible' experience at gig - Liverpool Echo
- James McGetrick and his wife attended a Coldplay concert at Dublin's Croke Park on August 29, 2024, but had obstructed views from their lower Hogan Stand seats.
- They purchased pre-sale tickets for £332 via the artist's early access program long before they became available to the general public, and were not informed that the seats had a restricted view.
- Their seats were near the back, under an overhang from the upper Hogan Stand, which combined with standing spectators blocked their view, forcing them to crouch during the performance.
- After complaining to Ticketmaster and receiving only a £190 offer, McGetrick pursued a small claims case in Dublin District Court, which Ticketmaster did not contest.
- Judge White ruled in McGetrick’s favor, ordering a full refund and highlighting the lack of disclosure about restricted views and the unsatisfactory concert experience.
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Ticketmaster ordered to refund €332 to Coldplay fan over ‘disaster’ of restricted-view seats at Croke Park gig
A judge has ordered Ticketmaster to fully refund a furious Coldplay fan who ended up crouching in "restricted-view" seats, unable to see the band during their sell-out Croke Park concert last year.
·Ireland
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