Published 4 months ago • loading... • Updated 4 months ago
Canadian retailer Loblaw investigates data breach
Loblaw confirmed no passwords, health data, or credit card details were accessed; customers must re-authenticate after the breach of basic contact information.
On March 10, 2026, Loblaw Companies Limited announced it is investigating a data breach after identifying suspicious activity where a criminal third party accessed basic customer contact information.
Unusual activity in a contained, non-critical part of Loblaw's IT network prompted the investigation, as the Company said suspicious activity was detected.
Security measures included securing the network and notifying customers, and all customers will be automatically logged out and must log back in to access the Company's digital services.
Loblaw's investigation indicates customers' passwords, health information and credit card data were not compromised, and PC Financial was not impacted, with no expected effect on financial performance.
The retailer, Canada's food and pharmacy leader with more than 220,000 colleagues, had reported fourth-quarter revenue below analysts' estimates last month and cautioned outcomes depend on its ongoing forensic investigation.