Asos Closes Customer Accounts with High Returns Rate

Asos closes customer accounts with high returns rate

Drapers Asos closes customer accounts with high returns rate Asos has closed the accounts of "a small group of customers" that have a frequently high returns rate, which violates its fair use policy.The post Asos closes customer accounts with high returns rate appeared first on Drapers.

Asos under fire after shutting customer accounts over returns rule - Retail Gazette

Asos is facing a social media backlash after closing a number of customer accounts it says repeatedly violated its fair use policy. The online fashion giant’s account closures have left many shoppers confused and frustrated, sparking a wave of customers rushing to social media to complain. “We recently closed the accounts of a small group of customers whose shopping activity has consistently fallen outside our Fair Use policy,” Asos told Retail …