HR Perspectives by Gautam Srivastava: “The Future CHRO Will Think Like a Product Manager”

HR perspectives by Gautam Srivastava: “The future CHRO will think like a product manager”

Retail and hospitality operate on thin margins where employee experience directly translates to customer experience. A disengaged sales associate, an unmotivated service staff member, or a conflict between shift workers becomes immediately visible to customers. This creates unique imperatives for human resources—culture cannot be an abstraction discussed in town halls; it must be practiced moment by moment on the shop floor. Gautam Srivastava, G…

Artificial Intelligence Transforming the Perspective of HR

The human resources (HR) landscape is experiencing a dramatic upheaval, owing to artificial intelligence and automation breakthroughs. These technologies are not only easing administrative processes but fundamentally transforming how HR operates, allowing for a more strategic role in organizations. However, the advantages of AI and automation for HR and employees do not materialize quickly. It’s a journey, with the short-term benefits of automat…