Amtrak Inspector General examines company’s service to passengers with disabilities

Amtrak Inspector General examines company’s service to passengers with disabilities

A passenger uses a wheelchair lift on a Capitol Corridor train in Martinez, Calif. A new report from the Amtrak Office of Inspector General looks at flaws in the company’s dealings with customers with disabilities. Bob Johnston WASHINGTON — Amtrak lacks an overall strategy to improve service to passengers with disabilities, leading to disjointed efforts that are not well coordinated between departments, the Amtrak Office of Inspector General sai…