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Airtel down in Bengaluru, Chennai, Kolkata; users struggle to make and receive calls

  • Bharti Airtel experienced a significant network outage on August 18, 2025, affecting users across Bengaluru, Chennai, Kolkata, and other major cities in India.
  • The outage followed just days after a previous major multi-network disruption involving Airtel, Jio, and Vodafone Idea, with complaints rising sharply from the morning in Karnataka.
  • Thousands of customers reported loss of calls, mobile data, internet, and broadband services without prior warning, particularly in Bengaluru, where complaints peaked at over 7,000 around 12:15 PM.
  • Airtel acknowledged the outage as a 'temporary connectivity disruption,' apologized for the inconvenience, and assured customers that teams were working to fix the issue within one hour.
  • The network disruption resolution restored subscribers' ability to make calls and access the internet, highlighting recurrent network challenges confronting Airtel.
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8pmnews.com broke the news in on Sunday, August 24, 2025.
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