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Aer Lingus Partners with SignLive to Enhance Customer Service for Hard-of-Hearing Passengers

Summary by ITTN
Aer Lingus has partnered with SignLive to offer a video relay service for users of Irish Sign Language (ISL) and British Sign Language (BSL). This partnership aims to enhance the accessibility of customer services for Deaf and hard-of-hearing customers. The SignLive service can be easily accessed through an app or website. It enables customers who use Irish Sign Language and British Sign Language to contact Aer Lingus’ customer service team usin…
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ITTN broke the news in on Thursday, March 27, 2025.
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