Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
The regulator said Uber used automated systems to suspend drivers without required human review or clear notice, and the company said it will appeal.
- On August 17, The Dutch Data Protection Authority fined Uber €825 million for using automated systems to deactivate driver accounts without adequate notice, violating European data-protection rules.
- GDPR rules ban decisions made solely by computer algorithms when they significantly impact people's lives, requiring meaningful human review. The case concerns European incidents from 2020 to 2022 involving automated suspensions for suspected fraud or low customer ratings.
- Uber said it "strongly disagree with this decision and disproportionate fine" and will appeal. The company stated current policies include human reviews and opportunities for drivers to dispute suspensions.
- The regulator maintained that "Uber has also violated the right to be informed," imposing the second-largest penalty ever under the General Data Protection Regulation, trailing only Meta's €1.2 billion fine from Ireland in 2023.
- Stemming initially from a French complaint, the case fell to The Dutch Data Protection Authority because Uber's European headquarters are in the Netherlands, establishing jurisdiction for the multi-year investigation.
13 Articles
13 Articles
The Dutch Data Protection Authority has imposed a fine of 825 million euros on taxi company Uber for automatically terminating driver accounts without notifying them…
The Dutch Data Protection Authority (AP) has imposed a fine of 825 million euros on Uber. The AP confirmed this following a report by news agency Reuters. According to the AP, Uber violated European data regulations: Uber allegedly deactivated driver accounts via automated systems without properly informing the drivers. In a statement to Reuters, Uber says it will appeal the fine. "We strongly disagree with this decision and this disproportiona…
Exclusive-Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
AMSTERDAM, Aug 21 (Reuters) - The Dutch Data Protection Authority (AP) has decided to fine Uber €825 million ($966 million) under European data protection rules for deactivating driver accounts through automated systems without adequately informing them, according to an August 17 decision reviewed
EXCLUSIVE: Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
The Dutch Data Protection Authority (AP) has decided to fine Uber €825 million ($966 million) under European data protection rules for deactivating driver accounts through automated systems without adequately informing them, according to an August 17 decision reviewed
Channel News Asia
Dutch regulator fines Uber $966 million for automating driver suspensions, document shows
AMSTERDAM, Aug 21 : The Dutch Data Protection Authority (AP) has decided to fine Uber €825 million ($966 million) under European data protection rules for deactivating driver accounts through automated systems without adequately informing them, according to an August 17 decision reviewed by Reuters.The pena
The American taxi app company Uber will pay the equivalent of 9 billion kronor in fines for violating EU rules. However, the company does not intend to go down without a fight.
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