8 Ways to Respond to an Apology Besides 'It's OK'

8 Ways to Respond to an Apology Besides 'It's OK'

Not all apologies are created equal. While a good one can’t always fully undo the damage that’s been done, apologies help people on the receiving end feel validated, emotionally heal, and even ease a desire for revenge, says Seiji Takaku, a professor of psychology at Soka University of America in Aliso Viejo, Calif., who has researched forgiveness. If you’re on the receiving end of a sorry attempt to make amends, on the other hand, it might feel…