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Discord Faces Extortion After Breach Exposes User IDs

Hackers accessed government ID photos of 70,000 Discord users via a third-party customer service breach, while Discord denies paying ransom and notifies affected users.

  • On October 3rd, Discord disclosed the incident involving Zendesk, revoked the vendor's access, launched an internal investigation, and is notifying affected users from noreply@discord.com.
  • On September 20, the Zendesk instance was compromised, exposing data from users who submitted age-verification appeals routed through third-party support systems that aggregate identity documents.
  • Discord responded that the larger figure is exaggerated; attackers claim 2,185,151 photos around 1.5 TB covering 2.1 million users, but Discord says around 70,000 users were exposed.
  • Following the disclosure, affected users face risks of identity theft and scams, while hackers included a ransom demand to extort the platform, reports say.
  • Amid growing age-verification laws, privacy advocates say mandates force platforms to store IDs, increasing breach risks, while experts highlight device-level parental controls and Concordium as safer alternatives.
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In the United States and the United Kingdom, age verification has begun to work, and both privacy and security are absent.

·Madrid, Spain
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PC Mag broke the news in United States on Sunday, October 5, 2025.
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