101 callers' wait times reduced according to Avon and Somerset Police

101 callers' wait times reduced according to Avon and Somerset Police

Avon and Somerset Police are reflecting a national trend of improvement, which has seen national median average waiting times for answering 101…

Wait times for 101 non-emergency calls in Somerset reduced to 11 seconds

Wait times for answering non-emergency 101 calls has fallen to just 11 seconds, according to Avon and Somerset Police. The force says it reflects a national trend of improvement which has seen national median average waiting times for answering non-emergency 101 calls fall to just 32 seconds. Head of Command and Control Tara Bryant says: “We’ve reduced our wait times for callers and given people more options and updates at busy times.” “We’ve ma…