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Young Singaporeans still favor human touch over AI for insurance advice: Prudential study

Summary by The Independent
SINGAPORE: Even as apps and AI become part of everyday life, most young adults in Singapore still want a real person by their side when making important insurance decisions, a new Prudential plc study shows. The study indicated that 69% of young Singaporeans choose to confer with a human consultant about insurance, in contrast to […]
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The Independent broke the news in Singapore on Wednesday, January 14, 2026.
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